The year in tech: Net neutrality, IoT grows up, Uber turns heads

As 2014 draws to a close, the tech world seems a little weary. It was a draining year if you were plugged into social media, with conflicts at home and overseas juxtaposed against the soaring wealth of the San Francisco Bay Area, home to an industry that has become one of the dominant forces in the world. As we inch closer to what will likely be the top of the Third Tech Boom-Bust Cycle since the web changed the world, technology has never been more present in our day-to-day lives,…

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Oracle’s at it again: Acquires data broker Datalogix

Oracle continues to build its cloud-and-data arsenal, announcing its intention to buy Datalogix, a data marketing specialist that gleans consumer sentiment data via pacts with Facebook and Twitter and other sources. Photo credit: de.wikipedia.org In a statement, Datalogix said it aggregates information based on over “$2 trillion in consumer spending from 1,500 data partners across 110 million households to provide purchase-based targeting and drive more sales.” It also claims that 82 of the top 100 advertisers in the U.S. including Ford Motor Co. and Kraft Foods. In fact the availability of all that data has provoked concern at the consumer watchdog…

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Oracle Sales Cloud Marketplace: A New, Small App Store Is Growing

Oracle offers many different applications—not a surprise to anyone who has ever bought directly from Oracle. But many of the applications appear to compete with each other, despite Oracle’s marketing efforts to differentiate them. Through the years, many companies developed applications that worked with Oracle applications, and although Oracle has never worked against its development ecosystem, it doesn’t usually sell other companies’ products directly. There are notable exceptions, but they are typically apps directed at large companies that can net Oracle a lot of money with just a few sales.…

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Vembu Offering Free Cloud-Based CRM

SMB software and cloud services provider Vembu Technologies has launched a free, unified CRM cloud platform. Vembu CRM includes SalesDesk, HelpDesk, SocialDesk which mainly targets B2B, H2H business model. “Targeting business clients and staying customer centric is no longer an ordeal for organizations with the use of Vembu CRM, which is essentially FREE,” said Larissa Simone, director of marketing at Vembu Technologies, in a statement. The platform enables lead generation and through an intuitive dashboard to give sales managers a better understanding of Vembu SalesDesk forecasts. Vembu also offers sales…

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Cloud Enthusiasm Hits Near-Universal Levels

Momentum for cloud deployment is reaching full-throttle levels, according to a new survey report from Evolve IP. The accompanying report, titled “Cloud of Dreams: The Adoption of Cloud Services—2014,” reveals that an immense majority of tech employees and leaders feel the cloud represents the very future of IT. Most have already launched cloud services, and nearly as many intend to expand their use of cloud resources. Just as in the classic movie “Field of Dreams,” “organizations built their ballparks (clouds), found some initial players (adopters) and waited to see if…

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Service Management in the Cloud – The $120bn Question

 The Cloud. Can you really avoid it? The cloud market is expected to grow to $121 billion dollars in 2015, a 26% compound annual growth rate from 2010’s $37 billion. Such growth is set to continue, with research showing that 81% of organizations forecast a move to the cloud for 50% of their future transactions. So what are the drivers for the growth in the cloud market?  With 60% of CIOs stating that their number one priority is cloud computing, a major driver has been the adoption of Software as…

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Five mobile reference apps for quick access to the info you need

From identifying fonts to monitoring data usage to tracking package deliveries, these apps can simplify the job of keeping up with vital info. One thing that’s boosted the popularity of smartphones and tablets is the way they put information at your fingertips right when you need it. Yes, you can find almost anything you’re looking for by using a Web browser and a little patience. But a number of reference apps can make it easier to track down all sorts types of information. Here are five apps I’ve found to…

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World’s Network Operators Urged To Defeat Multi-Billion Dollar Messaging Fraud

With the A2P (Application-to-Person) SMS market poised for major growth over the coming years, now is the time to educate operators and help them evaluate their profit structures and take action for continued profits and growth. This was the message given at this week’s Wholesale Messaging and SMS World event in London by Perry Offer, CEO of Dialogue Group, the global A2P SMS messaging specialist.  Offer joined the event’s keynote discussion panel, which focussed on wholesale SMS and messaging technologies, services, markets and legislation, and coincides with the 22nd Anniversary since…

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Bad Business: Never have a Customer Say “You never Call Me”

Next to an incompetent or disinterested sales person, the telephone is probably the source of more problems in a customer relationship than anything else. Even if you complete the sale successfully, the phone may have turned the customer off and left him or her unwilling to deal with you again. Of course no one sets out to turn customers off by telephone. But it happens. From telephone manners to voice menus, the telephone is a major source of problems in business relationships. The turn-offs may not seem like big things…

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Building cybersecurity capacity: essential new resource for decision-makers

The first global online resource for building cybersecurity capacity has been launched. The Cybersecurity Capacity Portal will help coordinate international efforts in cybersecurity through sharing of information and best practice, to support decisions and investments that can significantly enhance safety and security in cyberspace. The Cybersecurity Capacity Portal has been created by the Global Cyber Security Capacity Centre, based at the Oxford Martin School, in partnership with Oxford’s Saïd Business School. It gives policy-makers, governments, agencies, international and regional organisations, industry groups, academics, NGOs and others with a role in cybersecurity…

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