What’s Next for Small Business CRM?

Software Advice conducted an online survey of 304 customer relationship management (CRM) software users representing businesses across a range of industries and sizes in order to determine how satisfied they are with their current CRM solution, what areas of CRM technology they plan to invest in and what they feel are the greatest benefits and difficulties of implementing their system.   Photo:Todd West Media In this online survey of CRM software users, Software Advice found that small businesses were the most likely to be satisfied with their current CRM system. According to CRM…

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Windows 9 to be free for Windows 8.1 users?

Windows 9 is rumoured to be a free update for Windows 8.1 users, with more incentives for other customers. Photo: Mike Flacy  Microsoft is reportedly planning to offer incentives for existing users of its OS to upgrade to Windows 9, the software giant’s next-generation operating system that looks set to debut on 30 September. This news comes courtesy of well-known leaker WZOR, reported Myce, who has claimed that Windows 8.1 users will be offered the upgrade to Windows 9 for free, while those currently working with a retail or OEM version of…

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Security spending to rise

Worldwide spending on information security will reach $71.1bn in 2014, an increase of 7.9% over 2013, with the data loss prevention segment recording the fastest growth at 18.9%, according to the latest forecast from Gartner. Total information security spending will grow a further 8.2% in 2015 to reach $76.9bn. Gartner said the increasing adoption of mobile, cloud, social and information (the Nexus of Forces) will drive use of new security technology and services through 2016. “This Nexus of Forces is impacting security in terms of new vulnerabilities,” says Gartner research…

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Cloud service providers to spend on analytics

The network analytics market is estimated to grow from $487.9m in 2013 to $1672.5m in 2018, at a compound annual growth rate (CAGR) of 27.9% from 2013 to 2018. In the current scenario, the telecommunications vertical continues to be the largest user for network analytics solutions, but cloud service providers are a rising share. RnRMarketResearch.com’s study “Network Analytics Market [(On Premise, On Demand) says Global Network Operators are expected to have the highest market share compared to all other end-users, as these are the ones who triggered the need for…

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The Holographic Augmented Reality Future Has Arrived (Again)

A team of UK engineers is advertising the development of a first-of-its-kind wearable display device using properly holographic, interactive imagery. The group is part of the recently-launched TruLife Optics firm, and the new advances, described in this week’s edition of Physics World, are part of its collaboration with the UK’s National Physical Laboratory. The system is so-far being marketed to augmented reality-geared developers, who can purchase a set-up for £360, and TruLife already has a “developer’s corner” live on its website. This is hardly a distant future, and it would…

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100 million smartphone owners browse the web using Opera’s products

Oslo, Norway – August 26, 2014 – 100 million Android active users are now accessing the web using Opera’s browsers, twice as many as one year ago, Opera Software announced today. India, followed by China, Indonesia, Russia and Mexico have the largest number of Opera users on Android. “We are working hard to make fast, secure and easy-to-use web browsers, and I am very happy that we now have over 100 million smartphone customers around the world,” says Lars Boilesen, CEO at Opera Software. “We want to create a connected world,…

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Windows 9 ‘Threshold’ Debut Tipped For September

Windows 9 ‘Threshold’ Debut Tipped For September The software maker will preview Windows 9, code-named Threshold, at an event scheduled for Sept. 30, The Verge said. The report did not specify the location of the event, but Microsoft typically debuts new versions of Windows in New York City. The company did not immediately comment. It’s expected that Windows 9 will bring Microsoft CEO Satya Nadella a step closer to realizing his vision for acommon Windows core that can run across all devices, including PCs, laptops, tablets and smartphones. To that end, Threshold…

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Microsoft details plan to move its workload into Azure cloud

Microsoft IT, the internal IT department for Microsoft, unveiled a plan to move the business workflow into Azure and on-premises computing. The move is slated to be completed by the end of 2018.  Microsoft’s internal IT department introduced a plan last week on what steps it’s taking to move the business processes into Microsoft’s Azure cloud computing platform. This move, as explained in the posting on the Microsoft TechNet Blogs website, is necessitated by Microsoft closing two data centers over the next 24 months, as well as allowing leases on others to expire.…

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Wireless Broadband vs Fixed Broadband – The Story Continues

This never-ending story is used by opportunistic telcos and their lobbyists to confuse the issue in order to gain regulatory or political advantage. The debate is now raging again in the USA. In an attempt to talk down their monopolistic position in the market the three telcos — and this time in particular, Comcast — are claiming that real competition does in fact exist in the American broadband market, citing competition from the mobile 4G LTE services as an example. There is certainly no doubt that people have embraced mobile…

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SAP takes steps to simplify pricing and licensing

It took some time and considerable internal effort, but SAP says it has made good on a pledge to simplify its software pricing and licensing model. SAP customers for years have said the company’s pricing is too complex. In October 2012, then co-CEO Jim Hagemann Snabe told IDG News Service the company had heard customers’ concerns and was working on a fix. Nearly two years later, SAP has made a series of changes to pricing and licensing, with a final phase completed in July, said Joe LaRosa, vice president of global pricing and…

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