Author: enews

If you haven’t already checked out the update for Microsoft Dynamic CRM Spring 2016 Wave the company announced in May 2016, you might want to have a look, especially if the Internet of Things (IoT) or machine learning is important to your customer relationship management (CRM) platform. Here are the top three improvements Microsoft introduced with this update, although there are many more that you may find useful, as well. 1. Connected Field Service The Connected Field Service solution is designed to continuously monitor IoT-enabled devices. For service companies, this…

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Successful digital transformation comes not from implementing new technologies but from transforming your organization to take advantage of the possibilities that new technologies provide. Major digital transformation initiatives are centered on re-envisioning customer experience, operational processes and business models. Companies are changing how functions work, redefining how functions interact, and even evolving the boundaries of the firm. 1) Companies face common pressures from customers, employees and competitors to begin or speed up their digital transformation. However they are transforming at different paces with different results. 2) Successful digital transformation comes…

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Telenor releases Digital Frontrunners study The Facebook family is strengthening its position amongst digital frontrunners globally. While most time is spent on messaging apps, today’s young consumers still rate SMS and mobile calls as intrinsic to their communication habits. And there’s a new challenger on the market: watch out as internet calls gain momentum in Asia.  (Fornebu, 20 June 2016): In a Telenor Research study conducted in November-December 2015, mobile users aged 16-35 years in Telenor Group’s markets in Asia and Europe were interviewed about their mobile communication habits. The…

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Analysts welcome LinkedIn purchase, but sound warning over Microsoft’s history of acquisitions Microsoft’s $26.3 billion acquisition of LinkedIn could provide the next direction for Office 365 and AI, but the tech giant will have difficulties integrating the social network into its various divisions, analysts believe. Those praising the move have focused on the potential for Microsoft to outflank newer rivals and broaden its often-uttered plan to be “cloud-first, mobile-first”. Martin Garner, senior vice president for internet at research house CCS Insight, said: “This move gives Microsoft access to the world’s biggest…

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In-depth research with executives at a wide range of companies shows how managers can use technology to redefine their businesses. Digital transformation — the use of technology to radically improve performance or reach of enterprises — is a hot topic for companies across the globe. Executives in all industries are using digital advances such as analytics, mobility, social media and smart embedded devices as well as improving their use of traditional technologies such as ERP to change customer relationships, internal processes and value propositions. Other executives, seeing how fast digital…

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To succeed today, enterprises must broaden their view of security to address all the components at the application level that can expose sensitive data. Overview In today’s application-centric world, there’s truly an app for everything. Organizations offer applications with data access to employees and consumers to drive greater productivity, meet business demands, and ultimately achieve a competitive advantage. But as organizations deliver more and more sensitive data through applications, they’re also introducing everincreasing risk. That’s because today’s users are everywhere—frequently outside the corporate network—and the apps they rely on can…

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