Author: enews

Power in technology purchases shifting from CIO to CMO, CFO, VP of Sales and line executives International Data Corporation (IDC) today announced a new report, “United States Technology Buyer Forecast by Vertical: 2012 to 2017”, which  examines technology spending by 12 buying segments and how this new technology purchasing behavior differs by 15 vertical industries. According to the new report, the business technology spending market will grow at 6.9% 5 year CAGR from $236.6 billion in 2012 to $330.7 billion by 2017, while enterprise IT grows slowly at a 1.9% 5 year…

There’s no denying smartphones are getting bigger, but will so-called phablets ever catch on for business? The phablet is not quite a smartphone, not a tablet, yet it is gaining momentum as people begin replacing two devices for one. The Samsung Galaxy Note family of devices and BlackBerry’s new Z30 serve as a prime examples of what you can expect to see in a phablet device. That’s not to say that devices such as Apple’s iPad and Microsoft’s Surface products are no longer in demand. More so that some users…

EMC IT’s evolving financial transparency model is letting IT users see more than costs and billing details for the IT services they use. It is also opening their eyes to the opportunity to take control of those costs and free up funds for more strategic IT investments that will result in operating efficiencies, increase profitability and enhanced growth. For nearly four years, EMC IT has been transitioning our IT operation from a traditional centralized, cost-center based IT budget— where users had little or no information on the cost and value…

Big data is an ill-defined term. Everyone has his or her own definition and rationale why that definition is the best. From the perspective ofcustomer relationship management (CRM) systems, big data is best thought of as massive amounts of information not in the CRM database or the normal connections to other business applications. Big data systems include social media Web sites, product movement through radio-frequency tag tracking, machine performance at customer locations, and many other massive data stores that are difficult to access. There is a disconnect between big data and CRM. CRM systems are old—most…

It was a closely-fought contest, but Europe’s crucial telecoms package has passed through its first European Parliament vote, as have amendments that remove loopholes that would have clashed with the open internet. European fans of the open internet can breathe a sigh of relief: the European parliament has passed a major package of telecoms law reform, complete with amendments that properly define and protect net neutrality. The amendments (PDF) were introduced by the Socialist, Liberal, Green and Left blocs in the European Parliament after the final committee to tweak the package –…

What is the difference between BYOD and CYOD and why should your organisation be sitting up and paying attention? The bring your own device (BYOD) phenomenon is sweeping the nation thanks in no part to an increasing array of shiny consumer products tempting the average business user. Whether it’s the latest tablet or all-singing-all-dancing smartphone, in our consumer lives we are spoilt rotten. As such, it’s no surprise we want and expect the business world to keep pace. This consumerisation of IT and tendency for the tech peeps to be…