How to Tame Social, Mobile, Analytics and Cloud Multisourcing
SMAC (social, mobile, analytics and cloud services) technologies are complicating an already complex IT services value chain. Here’s how to tame this multisourcing beast. Multisourcing — parceling out the IT services portfolio among a number of vendors — is the new normal in IT outsourcing. And as social, mobile, analytics, and cloud (SMAC) services become increasingly important to the IT environment, companies will find themselves managing an ever larger pool of smaller deals that are, in many ways, different from their traditional outsourcing relationships. And, says Lois Coatney, partner with outsourcing consultancy…
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