Comments & opinions 

Can large companies adopt the agility of startups?

Whether big or small, there’s an argument for businesses staying open to innovation. Here’s are some tips on staying agile. Analysts in a recent session with IBM delivered a clear message: More large companies need to reinvent themselves with startup thinking if they are going to survive an unexpected and perilous turn of events in their industries. The slang term that is going around for this phenomenon is uberization. It is a derivative from ride sharing service Uber, which revolutionized the taxi and chauffeur industries instantly and now threatens their…

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Comments & opinions 

Why Business Should Always Be Personal

Commerce is no longer just about selling to customers—it’s about businesses earning the right to be part of a continuous stream of customer engagement.  According to new research from IT services provider Mindtree and Vanson Bourne, only 28 percent of decision-makers from about 900 companies surveyed said their organizations are investing in personalization features that consumers want, including improved search and compare/aggregate functions. Instead, they’re focusing on features such as shopping lists, wish lists and social features. The report, Winning in the Age of Personalization, also found that when businesses…

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Comments & opinions 

CRM Planning

Start with your business needs, not your software’s features. A good CRM plan starts with your business and its needs. What are your business goals? What are your weaknesses where CRM can help? What do you need to do to make your business a success by your definition? Stated that baldly, it seems obvious. Unfortunately many businesses implementing CRM put the cart before the horse. Instead of starting with what their business needs, they start with the features of the CRM package they’re installing. At best this is suboptimal and at…

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Comments & opinions 

Why personal networks are tomorrow’s internet of things

My ZDNet colleague and PC hardware expert Adrian Kingsley-Hughes wrote an interesting speculative piece today about Apple’s future and whether augmented and virtual reality hardware is where it is likely to make significant future investments. In the past I’ve touched on where AR and VR is likely to play out in consumer as well as in enterprise and vertical tech, and in particular I have been interested in the overall impact on our society that this technology is likely to make — good or bad. I don’t know for certain that Apple is going to go…

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Comments & opinions 

Windows 10 subscriptions aren’t happening. Here’s why

One of the most persistent questions I hear about Windows 10 involves what happens when the free upgrade offer ends. Is Microsoft going to start charging subscription fees? After a close look at the company’s financials, I’m convinced the answer is an emphatic no. We’ve had this advice drummed into our heads for years: If a deal sounds too good to be true, it probably is. That guideline is usually correct, which probably explains why I continue to hear from skeptics convinced that Microsoft’s free Windows 10 offer is a…

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Comments & opinions 

Big data’s big problem? Most companies don’t realize they’re already using it

Companies are already actively using big data. They just don’t call it that. While the phrase has problems, the technology is becoming more intrinsic to business. It turns out that no one knows what the heck big data is, and about the same number of companies are actually doing anything meaningful with it, according to a new study from Dresner Advisory Services. Surprised? You shouldn’t be. After all, despite years of big data prognostication, most companies still struggle to even put little data to use. This isn’t to suggest that…

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Comments & opinions 

MIT’s Eyeriss GPU Could Transform IoT, AI

MIT researchers have developed a GPU called Eyeriss that could enable algorithms to run locally and instantly, instead of sending raw data into the cloud. This means that a future version of Siri could get you answers much faster. Ask Apple’s Siri, “What does the fox say?” and there’s a notable pause. It’s not because Siri, too, is stumped by the question, but because your speech is raced off to Apple servers in the cloud, where its meaning is analyzed by a collection of processors — known as a “neural network,”…

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Comments & opinions 

Size Doesn’t Matter in Cybersecurity

Has the landscape of small business security improved over the last few years? This is the question I’m asking myself as we roll into 2016. As a former IT administrator for my friend’s small drafting company, which involved a wide breadth of IT related tasks from managing their five desktop computers to securing their network firewall, I’ve witnessed first-hand the types of IT challenges a typical small business faces on a daily basis. A common phrase echoed by politicians and economists is, ‘Small business is the backbone of the economy.’…

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Comments & opinions 

EU calls EU Passenger Name Record ‘unreasonable’

The plans to track passenger details is also unjustified, even though it’s designed to combat terrorism The EU has called plans to track passenger details of anyone taking a flight in or out of Europe “unreasonable and unjustified.” The EU Passenger Name Record  (EU PNR) would involve personal information being handed over to security officials to help combat crime and terrorism, but the EU says the plans goes against civil liberties. The data provided to authorities, including Interpol, would include travel dates, ticket information, contact details, means of payment, seat…

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Comments & opinions 

Moving to the Cloud? Tips for a Soft Landing

Companies are no longer afraid of the cloud. Big talk about security and performance issues has dwindled to small voices as enterprises and SMBs alike adopt cloud services to empower their global impact. Big cloud benefits, however — agility, scalability and on-demand access — are the result of a thoughtful, well-planned move from on-site servers to off-site resources. Here are four key tips for a soft cloud landing: Look Inward Before you go anywhere, stop and take a hard look at existing network infrastructure. While cloud services come with the…

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