Data decays. That nice accurate database at the root of your CRM system will inevitably become corrupt and inaccurate over time. Incorrect entries are made, customers drop off, people change jobs or leave, and companies merge or go out of business. Slowly but surely your database becomes dirty, costing your people time and effort and your company lost opportunities. To remain useful, your data file needs to be cleaned regularly to eliminate errors, duplication and outdated information. Ideally you do this as part of day to day operations. Less, ideally,…

Read More

Symantec Advanced Threat Protection helps companies uncover, prioritize and remediate advanced threats across their control points – fast Mountain View, Calif. – October – Symantec Corp. , the global leader in cyber security, today introduced Symantec Advanced Threat Protection (ATP), the first solution that can detect and remediate advanced threats across control points, from a single console with just a click, all with no new endpoint agents to deploy. Advanced threats, such as ransomware, remote access trojans, advanced persistent threats (APTs) and zero day attacks, are on the rise and security professionals can…

Read More

Though virtualization has become the new normal for businesses of all sizes, physical server infrastructures are still quite widespread. Do you think that the companies using traditional, physical server networks are wasting money? This post will show you why this is exactly the case! But before reading I suggest to watch this educative video. Let’s start with what we used to have when physical servers were the normal platform of choice. The architecture of a physical server is quite plain. Each server has its own hardware: Memory, network, processing and…

Read More

Collaboration has been around since the dawn of man, but recent developments have made it easier and more effective than ever People are born collaborators – in fact, we’ve evolved to collaborate. Our communication skills and ability to work together have taken us from the savannahs of Africa to the outer solar system. Collaboration has given us virtually everything, from our ability to avoid famine using agriculture to amazing works of art. Collaboration today, though, is going into overdrive thanks to the development of more and more tools that help…

Read More

In his first interview as the video empire’s engineering chief, Matthew Mengerink discusses virtual reality, making money and stepping into the role during trying times for YouTube’s engineers. Soon after Matthew Mengerink became YouTube’s engineering chief a few weeks back, he got a taste of the virtual reality footage Google has been working on but hasn’t released to the public yet. “I saw stuff that just melted my brain,” Mengerink said Tuesday in his first interview since joining the Google-owned video site. Mengerink won’t go into detail about what he…

Read More

For small businesses, effectively managing technology comes with a question: Is it better to outsource or stay in-house? Most small and midsize companies can’t afford to employ teams of full-time IT staffers. This creates a desire for outsourced solutions. However, opting for a third party means giving up a measure of control. What is best for your business? In this post, we offer a quick rundown of the top five tasks any small business should consider outsourcing: The Cloud According to MarketWatch, while 64 percent of business owners are aware…

Read More

The promises of adding social media are appealing to many companies that desire an automated approach to monitoring their customers’ posts, blogs, and tweets about the businesses. Adding social listening to any customer relationship management (CRM) solution seems to be a natural progression of the direction CRM software was heading, but many decried the solution as intrusive and a potential violation of their customers’ privacy rights. Nevertheless, the technology has advanced and matured to the point where many companies are once again considering it to help them not only gain…

Read More