Any small business owner should know the utility and flexibility of customer relationship management (CRM) software. CRM software is business-oriented software that allows businesses to manage things like customer data and interaction, business information, and even the automation of sales. For big businesses, CRM has obvious utility because of the huge amount of business information and customer data available. However, CRM is designed to make the functions of any modern business easier to perform and manage. How Does a Small Business Benefit From CRM? Why would a small business need…

Read More

Etihad Airways and IBM (NYSE: IBM) today announced a ten-year technology services agreement worth approximately US$700 million. This will allow the airline to enhance guest experience, develop world-class infrastructure and security, and improve efficiency.   The transformational agreement, one of the most important strategic collaborations by Etihad Airways, will provide access to the latest cloud-based technologies and services for the airline, its group companies and equity partners. Etihad Airways, one of the fastest-growing airlines in the world, carried 14.8 million passengers in 2014, and serves 113 passenger and cargo destinations.…

Read More

Few innovations surpass the transformative, global impact of mobile…and we’re only just getting started. There are now more mobile devices than people, and they’re multiplying five times faster than we are. Mobile commerce, which is projected to hit $31B in 2016 (up 1000%+ from 2010), received more venture capital last year than the two prior years combined. Image shared by James Theophane And yet, despite 81% of CEOs acknowledging mobile to be strategically important for their organization, only a select few have strategically employed mobile to drive business transformation and…

Read More

With the hype around IoT reaching crescendo all kinds of players are getting into the scene. These players design from Things to applications addressing various solutions. Telecom service providers have a head start in providing the interconnection. They manage their network and ensure the connectivity is ensured. However an IoT network will be successful only if it is robust enough so that the service levels are high. In any network high reliability is achieved only when the connected devices are monitored on a real time basis.  The best example is…

Read More

Cybercrime is happening more frequently leading to more costs and more prevention efforts. It is become a billion dollar business… Cybercrime is becoming such a common occurrence. Too many of us have to hear about and become familiar with the Deep Web sooner than I ever dreamed we would. I heard Charlie Miller and Chris Valasek – the presenters at Black Hat who hacked a 2014 Jeep Cherokee’s onboard computer sparking a massive vehicle recall – say that “everything is hackable.” And it is. If you think you’re safe then…

Read More