Analysis 

How Retailers Use Content to Tie Online And Offline Experiences

People today don’t shop like they used to. Over the past few years, e-commerce and mobile shopping have experienced radical growth, shifting retailers’ focus, rightfully so, on improving those digital user experiences. Those experiences, however, are still inherently limited. People want the in-store benefits of seeing, touching and feeling products, and to do so surrounded by fellow brand loyalists. This all results in the reality that today’s shoppers truly live in both online and offline environments. So what does this mean for retailers? To get ahead, they need to sync…

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News 

Telekom Austria CEO resigns

Hannes Ametsreiter has asked Telekom Austria’s supervisory board for a mutually agreed premature termination of his contract. It has now been mutually agreed that he will resign as CEO of Telekom Austria, as well as CEO of A1 Telekom Austria, on July 31. Commenting on the development, Wolfgang Ruttenstorfer, chairman of the supervisory board, said: “On behalf of the supervisory board I would like to express our thanks to Hannes Ametsreiter for running the business through quite challenging times, also in the transition phase of Telekom Austria Group becoming an…

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Comments & opinions 

Office Lens Android now available at Google Play Store

Thanks to the participation of more than 130,000 Google+ community previewers, we’re pleased to release Office Lens Android today. Called a “great app” by one tester, Office Lens turns your Android, iPhone or Windows Phone into a pocket scanner that works “flawlessly,” delivers “crystal clear images” and does an “excellent job of transcribing a printed page, despite edge distortion (page from a hardcover book),” according to other users. First introduced for Windows Phone in March 2014, followed by the iPhone app early last month, Office Lens Android was the only…

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Analysis 

PC Shipments Will Continue to Decline in 2015 as Windows 10 Launch Approaches and Competing Devices Continue To Pressure PC Demand, According To IDC

Worldwide PC shipments are expected to fall by -6.2% in 2015 according to the International Data Corporation (IDC) Worldwide Quarterly PC Tracker . This will be the fourth consecutive year of declining volume as the PC market continues to struggle with competition from tablets and smartphones and generally low demand. FRAMINGHAM / PRAGUE,  –The market almost saw stable shipments in mid-2014 as the end of support for Windows XP boosted demand for replacements, but that cycle has passed and been replaced by a reduction in inventory on the supply side as…

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Comments & opinions 

ERP Security for SMBs

 Small and medium-sized businesses (SMBs) today have greater access to sophisticated software than they have ever had in the past. Enterprise resource planning (ERP) is a good example. ERP, like many other types of applications, are now available in the cloud, meaning that SMBs don’t have to worry about whether they’ll be able to afford the resources needed to support the application. Access to sophisticated applications does come with additional headaches, however, with security being just one of them. How are SMBs to secure applications like ERP? What do SMBs…

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Comments & opinions 

First look: Five Office 2016 preview apps

At the Microsoft Ignite 2015 conference last month, the company showcased the latest iteration of its Office suite. Here’s a quick look at what you can expect. Each month I compile lists of five apps that fall into various categories, such as apps to save you airfare, process monitors, and tools for protecting online privacy. This time around, however, I wanted to do something a little bit different and give you a glimpse of five applications that will eventually make up Microsoft Office 2016. 1: Word 2016 Microsoft is introducing…

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Comments & opinions 

State of Technology: Why Women Are the Future in Silicon Valley

In this series, professionals debate the state – and future – of their industry. Recently, some current and former executives from Twitter came together to start an angel fund. When asked about the fact that the group was made up of all women, the awesome, gluten-free April Underwood told Fast Company: “No one takes note when a group of men decide to start an angel investing group or a fund. [And] it would be great if one day that’s not the most notable thing when a group of women get…

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Comments & opinions 

Mobile App for Better CX

Global CRM Market Up 13 Percent In 2012 Gartner, Inc. conducted an extensive survey of chief executive officers, which reported that CEOs rate customer relationship management (CRM) as “…the most important area of investment to improve their business.” That year, revenue from the global CRM market totaled just over $12 billion. The latest report from Gartner now shows the worldwide CRM software market hitting $23.2 billion in 2014. This represents an increase of over thirteen percent from the previous year. Image: The Citrix Blog Salesforce.com, a leading provider of cloud-based…

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Analysis 

Explosive Internet of Things Spending to Reach $1.7 Trillion in 2020, According to IDC

The Internet of Things (IoT) continues to gain momentum as vendors and enterprises begin to embrace the opportunities this market presents. According to new research from International Data Corporation (IDC), the worldwide Internet of Things market will grow from $655.8 billion in 2014 to $1.7 trillion in 2020 with a compound annual growth rate (CAGR) of 16.9%.  Image: Profinews.com FRAMINGHAM, Mass./PRAGUE, June 5, 2015 –Devices, connectivity, and IT services will make up the majority of the IoT market in 2020. Together, they are estimated to account for over two-thirds of…

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Comments & opinions 

5 Ways to Speed Up CRM Deployments

When it comes to corporate sales, executives and salespeople can be impatient about technology deployments that could affect the sales cycle. They want technologies that can help them reach more customers and close more deals, but they don’t want technology issues to sit between them and closing their next deal. Here are five ways to speed up customer relationship management (CRM) deployments for your sales department. Go Cloud First with CRM Among the many benefits of going with a cloud-based CRM platform is the low barrier to entry (no hardware…

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