Analysis 

What’s Driving Mobile Data Growth?

Ahead of Mobile World Congress 2015, which will be held on March 2-5 in Barcelona, Jessica Ekholm, research director at Gartner, shared her thoughts on what is driving the growth in mobile data traffic, and how communications service providers (CSPs) and mobile app developers will lead the market.  Q: What is the outlook for mobile data use in 2015? A: Mobile data traffic will continue to show double-digit growth in 2015. Gartner expects traffic to grow 59 percent this year (see Table 1). Newer and faster networks, a rise in the number…

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Comments & opinions 

Private cloud’s very public failure

Private clouds are doomed to fail, and OpenStack may not be the answer. Matt Asay explains. No wonder private cloud vendors have started calling themselves “hybrid” clouds: the private cloud vision has failed — utterly and completely. Gartner analyst Tom Bittman asked why 95% of private clouds are failing, but the answer seems clear: the very notion of a privately provisioned cloud service is contradictory and nearly always doomed. Unfortunately, the odds of failure may skyrocket when enterprises turn to OpenStack. Fail early, fail often Roughly five years ago, Amazon Web Services (AWS)…

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Comments & opinions 

CRM Success: Common Mistakes and How to Avoid Them

Implementing a customer relationship management (CRM) system is no proverbial walk in the park. The failure rate for CRM adoption hovers between 47 percent and 70 percent, according to analysts. To be a part of the minority of businesses that do succeed in their CRM initiative, following best practices is crucial. What to Do and What Not to Do  1. Don’t Lump All of Your Customers Together: Instead, Focus Only on the Best Ones. Chances are, if you’re implementing a CRM system, you’re looking to adopt a customer-centric approach to business. If that’s…

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Comments & opinions 

New role, new responsibilities, same face

It’s that time of year again! Well not really, but it’s that time of my career at least. For those of you keeping track I’ve been at EMC now for a bit over 4 years. I was part of the vSpecialist team for 3 years, and last year around this time I moved into the Office of the CTO (and from Stockholm to Boston with my wife). I’m now moving to yet another interesting opportunity within EMC, but perhaps not a role traditionally associated with EMC. I’m sure you all have…

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Analysis 

Big Data: The 4 Layers Everyone Must Know

Big Data still causes a lot of confusion in people’s heads: What really is it? What is new and what is old wine in new bottles? In order to bring a little more clarity to the concept I thought it might help to describe the 4 key layers of a big data system – i.e. the different stages the data itself has to pass through on its journey from raw statistic or snippet of unstructured data (for example, social media post) to actionable insight. The whole point of a big…

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Comments & opinions 

Swatch plans to jump into the smartwatch game in time to compete with Apple

Swiss watchmaking company Swatch has decided that it wants to get into the smartwatch business after all. In an interview with Bloomberg, company CEO Nick Hayek said that his company will be going head-to-head with Apple when the Apple Watch launches in April. If Hayek’s claims about the device’s capabilities are right, it seems like it will be an interesting competitor to the other smartwatches now on the market or coming soon. Hayek said that it will connect to the internet, but won’t require a charge. The as-yet-unnamed device will be compatible with Android…

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Comments & opinions 

The Relationship between the CIO and the C-Suite

Companies look to IT to develop systems to improve the relationships with their customers. Yet when it comes to building relationships with the rest of the business, IT often seems to be out in the cold. Isn’t it ironic? Developers build and enhance CRM systems so that companies can track every customer interaction. The CRM system can know what products a customer has purchased and what offers he has been given. It can be aware of how the customer prefers to interact and a bit about his decision-making process. The…

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News 

A customer-oriented mobile online bank

Telenor banka, together with Asseco SEE, showcased its heretofore work and announced future innovations at the prestigious international conference FinovateEurope. The presented innovation will enable Telenor banka’s customers to get customized offers by two industries in one place – telecommunications and banking. The complex IT solution, whose demo version was showcased, is an example of a fully automated and personalized online offer of purchase loans for smart devices, customized to the customers’ need in real time. This innovation will be an update of the existing offer of interest-free loans for purchasing devices from…

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Analysis 

Social ERP – What’s in it for Your Business?

For the past few years, social enterprise resource planning has been a topic of debate: Is it worthwhile or not? At first, some wondered whether it was just a phase. Increasingly, however, ERP vendors and users have come to realize that social ERP is a viable approach to increasing efficiency and creating better business strategies. Many ERP vendors have already incorporated social ideas and tools into their software and applications. But what exactly is social ERP, and how can it benefit your organization?   What is Social ERP? Many employees…

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Comments & opinions 

Microsoft General Counsel calls for new rules to handle government data requests

If Microsoft’s General Counsel has his way, 2015 will be a “year for solutions” when it comes to the intersection of the internet and international law. Brad Smith told an audience at a an event organized by the Center for European Policy Studies in Brussels, Belgium that the regulations governing how internet companies handle user privacy and government requests for data are woefully outdated and ready for a refresh. “Here in Europe the data protection directive was written mostly in the early 1990s, when I spent seven years living and working here…

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