How companies can make security controls more effective
A financial website unexpectedly changed its log-in process and revealed a paper-thin commitment to the narrative of online security. … … Security controls are only helpful when the users and the service agree on what they mean. In this case, a financial services company’s customers must ignore the fact that the new log-in prompt does exactly what the old system vehemently warned them against. Image: Paco Hope Verifying a site vs. verifying the purchaser of a certificate In the past, their login prompt used personalized security images. Customers would select…
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