World’s Network Operators Urged To Defeat Multi-Billion Dollar Messaging Fraud

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With the A2P (Application-to-Person) SMS market poised for major growth over the coming years, now is the time to educate operators and help them evaluate their profit structures and take action for continued profits and growth. This was the message given at this week’s Wholesale Messaging and SMS World event in London by Perry Offer, CEO of Dialogue Group, the global A2P SMS messaging specialist.  Offer joined the event’s keynote discussion panel, which focussed on wholesale SMS and messaging technologies, services, markets and legislation, and coincides with the 22nd Anniversary since…

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Bad Business: Never have a Customer Say “You never Call Me”

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Next to an incompetent or disinterested sales person, the telephone is probably the source of more problems in a customer relationship than anything else. Even if you complete the sale successfully, the phone may have turned the customer off and left him or her unwilling to deal with you again. Of course no one sets out to turn customers off by telephone. But it happens. From telephone manners to voice menus, the telephone is a major source of problems in business relationships. The turn-offs may not seem like big things…

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Building cybersecurity capacity: essential new resource for decision-makers

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The first global online resource for building cybersecurity capacity has been launched. The Cybersecurity Capacity Portal will help coordinate international efforts in cybersecurity through sharing of information and best practice, to support decisions and investments that can significantly enhance safety and security in cyberspace. The Cybersecurity Capacity Portal has been created by the Global Cyber Security Capacity Centre, based at the Oxford Martin School, in partnership with Oxford’s Saïd Business School. It gives policy-makers, governments, agencies, international and regional organisations, industry groups, academics, NGOs and others with a role in cybersecurity…

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Bridging Technology and Innovation: The CIO’s Role in Driving New Growth

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Savvy chief information and technology officers have always known that IT capabilities could deliver more than efficient, repeatable business practices. Many CIOs and CTOs understand that a well-designed and fully leveraged technology strategy can usher in breakthroughs and competitively disruptive capabilities. With this in mind, CIOs can focus on an important question: How can technology become an enabler for innovation? This is a particularly sensitive point in today’s changing business world. Easy-access to technology is toppling the barriers of entry to innovation and giving rise to a new class of…

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Heathrow & Gatwick airspace chaos ’caused by lack of IT investment’

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Vince Cable accuses air traffic control centre Nats of “skimping on large-scale investment” Business Secretary Vince Cable has blamed the technical failure behind last week’s airspace chaos on a lack of IT investment. Airspace above London was closed to all traffic for around an hour on Friday following a major system failure at Nats, the UK’s main air traffic control centre in Swanwick. And Cable told the BBC’s Andrew Marr that Nats’ IT systems were “ancient” and likely to crash because the organisation was “skimping on large-scale investment”. He added: “We have to…

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Google Cloud Platform increases Windows support, adds Windows Server 2008 R2, more

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Google Cloud Platform has just increased its support of Windows-based workloads and devices, citing customers’ concerns and requests to use their Windows-based information and devices on the Google Cloud Platform. Google also announced that in addition to Windows support, Google would also be adding three other enhancements to Google Compute Engine for customers to be able to run Windows-based workloads at scale. It is a good move for Google, as they will be able to attract more business customers. The first enhancement that Google Cloud Platform will offer its Windows users is Microsoft License Mobility.…

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Ovum predicts digitalization, mobility, cloud and Internet of Things to dominate integration and middleware agenda in 2015

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Enterprise will spend an estimated US$16.3bn on middleware software in 2015, an increase of 9.3% on a year-on-year basis, according to Ovum’s recently published *2015 Trends to Watch: Integration and Middleware report.   London, 10 December 2014 – Saurabh Sharma, Senior Analyst, Infrastructure Solutions and author of this report says, “With the ever-increasing need to “do more with less”, enterprises will be keen to adopt agile approaches to integration. Therefore, a significant share of the budget for integration projects will be spent on infrastructure modernization, including the adoption of new mobile and…

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Smart Connected Devices Continued To Grow in Western Europe in 2014Q3, Says IDC

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The smart connected device (SCD) market posted another quarter of growth in Western Europe, driven mainly by increased demand for personal computers. According to figures published by International Data Corporation (IDC), PC, tablet, and smartphone shipments totaled 60.1 million units, with volume 8.6% higher compared with the same quarter a year ago. London, December 9, 2014 —The trends seen during the previous quarter were confirmed in the third quarter of 2014: shipments of PCs continued to post an increase, with demand shifting towards desktops and portable PCs after few years of…

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What People Who Worked At Google Know That You Probably Don’t

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Ok, that was a totally troll title. A less inflammatory one would be “Work at Winning Companies to Learn Winning Habits.” What I want to share though is a subtle advantage that people who’ve worked at transformative tech companies have over people who haven’t. It’s not that the average employee from Google, Apple, Facebook, etc is necessarily smarter or more capable than any other person. I mean, maybe they are on average, but I’m not making the case that just because they passed a hiring screen that makes them worthwhile.…

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10 reasons why enterprises should use a startup

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The benefits of going with an enterprise startup are diverse — from affordable pricing to funding R&D to accessing unique expertise.  Large enterprises and startup ventures are seldom uttered in the same breath. But there are some excellent reasons for enterprises to consider using a startup. 1: Influence Companies like the feeling that they have influence over the projects and technologies their vendors develop. Startups offer their customers a golden opportunity for this because in early startup phases, their customers are their lifeblood. They do everything possible to satisfy their…

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