Vembu Offering Free Cloud-Based CRM

SMB software and cloud services provider Vembu Technologies has launched a free, unified CRM cloud platform. Vembu CRM includes SalesDesk, HelpDesk, SocialDesk which mainly targets B2B, H2H business model. “Targeting business clients and staying customer centric is no longer an ordeal for organizations with the use of Vembu CRM, which is essentially FREE,” said Larissa Simone, director of marketing at Vembu Technologies, in a statement. The platform enables lead generation and through an intuitive dashboard to give sales managers a better understanding of Vembu SalesDesk forecasts. Vembu also offers sales…

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Cloud Enthusiasm Hits Near-Universal Levels

Momentum for cloud deployment is reaching full-throttle levels, according to a new survey report from Evolve IP. The accompanying report, titled “Cloud of Dreams: The Adoption of Cloud Services—2014,” reveals that an immense majority of tech employees and leaders feel the cloud represents the very future of IT. Most have already launched cloud services, and nearly as many intend to expand their use of cloud resources. Just as in the classic movie “Field of Dreams,” “organizations built their ballparks (clouds), found some initial players (adopters) and waited to see if…

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Service Management in the Cloud – The $120bn Question

 The Cloud. Can you really avoid it? The cloud market is expected to grow to $121 billion dollars in 2015, a 26% compound annual growth rate from 2010’s $37 billion. Such growth is set to continue, with research showing that 81% of organizations forecast a move to the cloud for 50% of their future transactions. So what are the drivers for the growth in the cloud market?  With 60% of CIOs stating that their number one priority is cloud computing, a major driver has been the adoption of Software as…

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Five mobile reference apps for quick access to the info you need

From identifying fonts to monitoring data usage to tracking package deliveries, these apps can simplify the job of keeping up with vital info. One thing that’s boosted the popularity of smartphones and tablets is the way they put information at your fingertips right when you need it. Yes, you can find almost anything you’re looking for by using a Web browser and a little patience. But a number of reference apps can make it easier to track down all sorts types of information. Here are five apps I’ve found to…

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World’s Network Operators Urged To Defeat Multi-Billion Dollar Messaging Fraud

With the A2P (Application-to-Person) SMS market poised for major growth over the coming years, now is the time to educate operators and help them evaluate their profit structures and take action for continued profits and growth. This was the message given at this week’s Wholesale Messaging and SMS World event in London by Perry Offer, CEO of Dialogue Group, the global A2P SMS messaging specialist.  Offer joined the event’s keynote discussion panel, which focussed on wholesale SMS and messaging technologies, services, markets and legislation, and coincides with the 22nd Anniversary since…

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Bad Business: Never have a Customer Say “You never Call Me”

Next to an incompetent or disinterested sales person, the telephone is probably the source of more problems in a customer relationship than anything else. Even if you complete the sale successfully, the phone may have turned the customer off and left him or her unwilling to deal with you again. Of course no one sets out to turn customers off by telephone. But it happens. From telephone manners to voice menus, the telephone is a major source of problems in business relationships. The turn-offs may not seem like big things…

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Building cybersecurity capacity: essential new resource for decision-makers

The first global online resource for building cybersecurity capacity has been launched. The Cybersecurity Capacity Portal will help coordinate international efforts in cybersecurity through sharing of information and best practice, to support decisions and investments that can significantly enhance safety and security in cyberspace. The Cybersecurity Capacity Portal has been created by the Global Cyber Security Capacity Centre, based at the Oxford Martin School, in partnership with Oxford’s Saïd Business School. It gives policy-makers, governments, agencies, international and regional organisations, industry groups, academics, NGOs and others with a role in cybersecurity…

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Bridging Technology and Innovation: The CIO’s Role in Driving New Growth

Savvy chief information and technology officers have always known that IT capabilities could deliver more than efficient, repeatable business practices. Many CIOs and CTOs understand that a well-designed and fully leveraged technology strategy can usher in breakthroughs and competitively disruptive capabilities. With this in mind, CIOs can focus on an important question: How can technology become an enabler for innovation? This is a particularly sensitive point in today’s changing business world. Easy-access to technology is toppling the barriers of entry to innovation and giving rise to a new class of…

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Heathrow & Gatwick airspace chaos ’caused by lack of IT investment’

Vince Cable accuses air traffic control centre Nats of “skimping on large-scale investment” Business Secretary Vince Cable has blamed the technical failure behind last week’s airspace chaos on a lack of IT investment. Airspace above London was closed to all traffic for around an hour on Friday following a major system failure at Nats, the UK’s main air traffic control centre in Swanwick. And Cable told the BBC’s Andrew Marr that Nats’ IT systems were “ancient” and likely to crash because the organisation was “skimping on large-scale investment”. He added: “We have to…

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Google Cloud Platform increases Windows support, adds Windows Server 2008 R2, more

Google Cloud Platform has just increased its support of Windows-based workloads and devices, citing customers’ concerns and requests to use their Windows-based information and devices on the Google Cloud Platform. Google also announced that in addition to Windows support, Google would also be adding three other enhancements to Google Compute Engine for customers to be able to run Windows-based workloads at scale. It is a good move for Google, as they will be able to attract more business customers. The first enhancement that Google Cloud Platform will offer its Windows users is Microsoft License Mobility.…

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