Service Providers Need to Develop Different Core Competencies to Succeed in a Digital World
Organizations’ emerging transformation to digital business models is driving the need for greater IT agility to meet changing business strategies and requirements in a highly digitalized world. Traditional sourcing strategies that are either too centralized or not centralized enough, too customized or too industrialized, actually reduce, rather than enhance, agility. In today’s blog post, Susan Tan, research vice president at Gartner, explains how service providers need different core competencies to succeed in a digital world. Ms. Tan said: Businesses are embracing adaptive sourcing, which addresses shortcomings in existing traditional sourcing…
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